Terms & Conditions

Welcome to the Dental Excellence website. By using this website, you agree to these terms and conditions. Please read them together with our Privacy Policy.

Special offers

The following terms apply to all special offers advertised on this website, including the $199 New Patient Special, the $299 New Patient My Starter Pack and our Philips ZOOM™ teeth whitening packages.

• Eligibility.
  New patient specials are valid for eligible new patients only. Our staff will check your eligibility at the time of booking.
• Health fund claiming.
  All special offers must be paid in full on the day. We provide itemised receipts so you can claim your rebate from your insurer. HCF members: standard HCF rules apply; please speak with reception before booking. Preferred provider members may qualify for gap-free or reduced fees; please call to check eligibility.
• Payment plans.
  Zip, Afterpay and DentiCare are available for the $850 ZOOM™ in-chair whitening bundle, but not for the $199 or $299 new patient specials.
• Additional treatment.
  Additional fees apply if non-included procedures are performed. Emergency or urgent visits (such as toothache, broken fillings or wisdom teeth problems) incur standard consultation and treatment fees.
• Suitability.
  Our dental professionals may vary a booked offer on clinical assessment if it isn’t suitable for your oral health needs.
• Rescheduling.
  Offer eligibility may be voided if an initial appointment is missed or cancelled with less than 24 hours’ notice.
• Residency.
  Offers apply to South Australian residents unless approved by practice management, cannot be redeemed for cash and cannot be combined with other promotions.
• Fluoride.
  The fluoride treatment included in the My Starter Pack is optional. Just let us know if you’d prefer to give it a miss.
• Whitening products.
  Additional whitening products, such as touch-up kits, are payable on the day and subject to availability.
• Changes.
  Offers, prices and inclusions may change or end at any time without notice. The terms shown on this page at the time of booking apply.

General information only

The information on this website is general in nature and is not a substitute for advice from a qualified dental practitioner about your individual circumstances. Treatment outcomes vary from person to person. Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner.

Before-and-after photographs show real patients, are published with their consent and are not a guarantee of results.

Appointments and bookings

Online bookings are made through HealthEngine and are subject to HealthEngine’s own terms. If you need to cancel or reschedule, please give us at least 24 hours’ notice so we can offer the time to another patient.

Fees and health funds

Fees quoted on this website are a guide only. Your exact fees will depend on your clinical needs and will be explained before treatment. Health fund rebates depend on your level of cover and your fund’s rules.

Website use and content

All content on this website, including text, images, logos and design, is owned by or licensed to Dental Excellence and may not be copied or reproduced without our written permission, except for personal, non-commercial use.

We aim to keep this website accurate and up to date but do not guarantee that it is free from errors, interruptions or viruses. To the extent permitted by law, Dental Excellence is not liable for any loss arising from your use of, or reliance on, this website. Nothing in these terms excludes any rights you have under the Australian Consumer Law.

This website may link to third-party websites. These links are provided for convenience, and we are not responsible for their content or privacy practices.

Governing law

These terms are governed by the laws of South Australia, Australia.

Contact us

If you have any questions about these terms, please call (08) 8423 1091 or email info@dental-excellence.com.au.